BALANCE BLASTER
🌱 Our Return Policy – We've Got Your Back
We stand behind every seed we sell, but we also understand that live plant material works differently than other products. Here's how we make things right when they don't go as planned.
📦 Unopened & Unplanted Seed Packets – Full Refund
Not happy with your seeds? No problem. Return unopened packets in resalable condition within 30 days of delivery for a full refund, including original shipping. You cover return shipping.
🌾 Planted Seeds – No Cash Refunds (But We'll Help!)
Once seeds are in the ground, we can't accept returns due to the nature of live plant material. But if your seeds fail to thrive despite proper care, we'll step up with:
- Free replacement seeds for next season
- Personalized growing advice from our team
- Store credit equal to 50% of purchase price
📋 Damaged or Wrong Items
Seeds arrive damaged, moldy, or incorrect? Contact us within 7 days with photos. We'll send replacements immediately and cover return shipping.
📧 How to Request Help
Email support@yourcompany.com with your order number and details. We respond within 48 hours and make it right.
Bottom Line: Unopened seeds get full refunds. Germination fails? Free replacements or 50% back. Planted seeds can't be returned — but we'll make it right with credit or new seeds.
📦 Shipping – Fresh, Fast, and Protected
Your seeds ship fresh from our temperature-controlled warehouse with tracking included. Shipping costs calculated at checkout.
🛡️ Seed Packaging – Built to Arrive Alive
- Protected Delivery: Packed in padded mailers or small boxes – no crushed envelopes
- Temperature Control: Stored in climate-controlled warehouse to prevent heat/moisture damage
- Clear Handling: "Do Not Crush," "Live Plant Material," and "Do Not Get Wet" labels ensure proper care
- Always Tracked: Every shipment includes tracking so you know exactly when your seeds arrive
Bottom Line: Seeds shipped fresh, fast, and tracked – with packaging that keeps them viable from our warehouse to your planting.